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If every decision and problem keeps coming back to you, employees may lack authority, managers may not be managing, or the business may have learned to wait for you.

Your door is open, but are employees actually telling you what's happening? Here's why employees may stay quiet—and why what reaches the owner isn't always the whole story.

Is a manager causing employee turnover? Learn what patterns business owners should look for before blaming employees, hiring, pay, or management.

Tired of telling employees the same thing over and over? The problem may be communication, management, accountability, the process—or the employee. Here's how to figure out what's actually happening.

Letting an employee go isn't an easy decision, especially when you care about their success and know their work will fall on someone else. But keeping the wrong person has costs you may not see until the damage spreads throughout the company.